Cookies Policy
This Cookies Policy explains what cookies Royal-Sceptre Company Ltd uses on this website, why we use them, and how you can control them. We are committed to transparency and to obtaining your consent for any non-essential cookies.
Royal-Sceptre has an office in Nairobi, Kenya, and serves clients across East Africa, Uganda, Rwanda, Malawi, Tanzania, Ethiopia, COMESA markets, and the wider Eastern and Southern Africa region.
What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognise your device and remember certain information about your visit — such as your preferred language, items in your shopping cart, or whether you are logged in. Cookies do not contain executable code and cannot access other files on your device.
Cookie Categories We Use
We use four categories of cookies, as described in the table below. You can manage your preferences for non-essential categories at any time.
| Category | Examples | Purpose | Consent Required? |
|---|---|---|---|
| Essential | Session ID, CSRF token, cart cookie | Required for the website to function. Enable login, cart, and checkout. Cannot be disabled. | Not required (strictly necessary) |
| Performance | _ga, _gid, _gat (Google Analytics) | Collect anonymised data on how visitors use the site — pages viewed, time on site, bounce rate — to help us improve the user experience. | Consent required |
| Functional | language_id, currency_code, recently_viewed | Remember your preferences such as language (English/Swahili), currency (KES/USD), and recently viewed products to personalise your browsing experience. | Consent required |
| Marketing | _fbp, Google Ads remarketing, IDE | Enable targeted advertising and remarketing campaigns. Allow us to show relevant Royal-Sceptre ads on third-party platforms (Google, Meta) based on your visit history. | Opt-in only |
Essential Cookies — Detail
- Session Cookie (PHPSESSID): Maintains your browsing session. Expires when you close your browser. Required for cart and account functionality.
- CSRF Token: Protects form submissions against Cross-Site Request Forgery attacks. Essential security cookie. Session-duration lifetime.
- Cart Cookie: Stores your shopping cart contents so items are retained between pages. Expires after 30 days or on checkout completion.
- Login Cookie: Remembers your logged-in state if you select "Remember Me". Expires after 30 days.
Marketing Cookies — Opt-In Required
Marketing cookies are not set by default. They are only activated if you explicitly consent via our cookie consent banner. These cookies enable:
- Remarketing: Show Royal-Sceptre ads on Google Display Network and social platforms to users who have previously visited our site.
- Conversion Tracking: Measure the effectiveness of our advertising campaigns (e.g., how many ad clicks result in purchases).
- Audience Building: Create anonymised audience lists for targeted advertising. No personally identifiable information is shared with advertising platforms.
You can withdraw consent for marketing cookies at any time by updating your preferences in our cookie banner or by clearing cookies in your browser settings.
How to Manage Cookies
Cookie Consent Banner
On your first visit, our cookie consent banner allows you to accept all, reject non-essential, or customise your preferences by category. You can revisit your choices at any time via the "Cookie Settings" link in our website footer.
Browser Settings
All major browsers allow you to block or delete cookies via their settings. Note: blocking Essential cookies will impair website functionality including cart and login. Guides: Chrome, Firefox, Safari, Edge — search "manage cookies" in your browser's help section.
Google Analytics Opt-Out
Install the Google Analytics Opt-out Browser Add-on (available at tools.google.com/dlpage/gaoptout) to prevent Google Analytics from collecting data about your website visits across all sites.
Advertising Opt-Out
Opt out of interest-based advertising via Your Ad Choices (youradchoices.com) or the Digital Advertising Alliance opt-out tool. This does not remove ads but makes them less targeted.
GDPR & Legal Basis for Cookies
Under the GDPR and aligned Kenya Data Protection Act 2019:
- Essential Cookies: Processed on the basis of legitimate interests (strictly necessary for service provision). No consent required.
- Performance Cookies: Processed on the basis of consent. Consent is obtained via our cookie banner before these cookies are set.
- Functional Cookies: Processed on the basis of consent. Enhance experience but are not strictly necessary.
- Marketing Cookies: Processed on the basis of explicit opt-in consent. Never set without a deliberate affirmative action from you.
For questions about our use of cookies, contact: sales@royalsceptre.com