1. Scope of Technical Data
While our Privacy Policy covers personal and corporate identity information, this Data Governance Policy specifically addresses the handling, storage, and security of proprietary engineering and geological data generated by instruments procured through Royal-Sceptre Company Ltd.
2. Client Data Ownership
All structural health reports (NDT), 2D/3D aquifer maps, and material testing logs generated using UTEST, HIRA, LANGRY, or AIDUNY equipment remain the exclusive intellectual property of the client. Royal-Sceptre claims no ownership over field data gathered using our supplied hardware.
3. Cloud Services & Synchronization
Certain advanced equipment (e.g., AIDUNY imaging systems or LANGRY wireless detectors) may utilize manufacturer-provided cloud environments for data processing and report generation. By utilizing these features, clients agree to the localized data transmission protocols established by the original equipment manufacturers.
- Data transmission is encrypted end-to-end.
- Royal-Sceptre does not monitor, harvest, or access client cloud accounts without explicit written authorization for technical support purposes.
4. Technical Support Access
Should a client request analytical assistance or firmware troubleshooting from our Nairobi Technical Hub, they may be required to share specific data logs. This shared data is subject to a strict Non-Disclosure Agreement (NDA) implicit in our service terms and will be permanently deleted from our local servers within 14 days of ticket resolution.
5. Data Localization (EAC)
For government and sensitive Tier-1 infrastructure projects requiring strict data localization within Kenya or the wider East African Community, please consult our technical team prior to procurement to ensure offline-capable or locally hosted hardware configurations are selected.