Website Usage Policy
This Website Usage Policy governs your access to and use of the Royal-Sceptre Company Ltd website (www.royalsceptre.com and related subdomains). By accessing our website, you agree to comply with these rules. Violation may result in suspension of access and legal action.
Royal-Sceptre has an office in Nairobi, Kenya, and serves clients across East Africa, Uganda, Rwanda, Malawi, Tanzania, Ethiopia, COMESA markets, and the wider Eastern and Southern Africa region.
1. Acceptable Use
You may use this website for lawful purposes related to browsing, purchasing, and obtaining technical information about our products and services. Specifically permitted uses include:
- Browsing product listings, datasheets, and pricing for personal or professional purchase evaluation.
- Creating and managing a customer account for legitimate order placement and tracking.
- Downloading publicly available product documentation for your own professional use.
- Contacting Royal-Sceptre through provided communication channels.
2. Prohibited Activities
No Web Scraping
Automated extraction of website content using bots, crawlers, scrapers, or similar tools is strictly prohibited without prior written consent from Royal-Sceptre. This includes product data, pricing, images, and technical specifications.
No Competitive Intelligence Gathering
Use of our website to systematically collect pricing, product range, supplier, or customer data for the benefit of a competing business is prohibited and may constitute an act of unfair competition under Kenyan law.
No Unauthorised Account Access
Attempting to access another user's account, bypassing authentication systems, exploiting security vulnerabilities, or using credentials not assigned to you is a criminal offence under the Kenya Computer Misuse and Cyber Crime Act 2018.
No False Data Submission
Submitting false, misleading, or fraudulent information in any form (registration, checkout, enquiry, review) is prohibited. Such submissions may result in order cancellation and referral to law enforcement.
No Malicious Activity
Uploading or transmitting viruses, malware, denial-of-service attacks, or any code designed to disrupt or harm our systems or other users is strictly forbidden.
No Spam or Unsolicited Communications
Using our platform or contact details harvested from this website to send unsolicited commercial messages (spam) is prohibited under the Kenya Information and Communications Act.
3. Intellectual Property Ownership
All content on this website — including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software — is the property of Royal-Sceptre Company Ltd or its content suppliers and is protected by the Copyright Act (Cap. 130, Laws of Kenya) and applicable international copyright conventions.
You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit any content on this website without the prior express written authorisation of Royal-Sceptre.
4. DMCA Compliance
Royal-Sceptre respects intellectual property rights and expects users to do the same. If you believe that any content on this website infringes your copyright, please send a DMCA-compliant notice to sales@royalsceptre.com including: a description of the copyrighted work; the URL where the allegedly infringing content appears; your contact information; and a statement of good-faith belief that the use is not authorised. We will investigate and respond within 10 business days.
5. Link Policy
You may link to the Royal-Sceptre homepage (www.royalsceptre.com) provided the link does not imply endorsement, affiliation, or partnership with Royal-Sceptre without a signed agreement. Framing of our website content within another website is prohibited. Deep-linking to internal pages requires prior written approval.
6. User-Generated Content
Where the website permits submission of reviews, comments, or other user-generated content, you retain ownership of your content but grant Royal-Sceptre a non-exclusive, royalty-free, perpetual licence to use, reproduce, and display it for business purposes. You warrant that your content does not infringe third-party rights, is not defamatory, and complies with applicable Kenyan law. Royal-Sceptre reserves the right to remove any user-generated content at its discretion.
7. Governing Law
This Website Usage Policy is governed by the Kenya Information and Communications Act (Cap. 411A), the Computer Misuse and Cybercrimes Act 2018, and all other applicable laws of Kenya. Any disputes arising from alleged violations of this policy shall be subject to the jurisdiction of the Kenyan courts.
Report violations: sales@royalsceptre.com